Hello all you people out there. Laymen. Politicians. Workers and the quiet followers. Have you ever been thinking over the fact that communications is the base for all the moves we make? Whether it’s about the hunting strategy of the early man or today’s life in the social media channels, everything we do is based on communications. What is funny though; not many remember to appreciate and cherish this common core. Communications is often taken for granted but in the same time people do communicate to each other very badly.
Marriages are ruined, friendships fall out, projects crash, enterprises die, days screw up, you’re at the end of your rope and everything just suck, because of a couple basics of communication that you don’t even realize to pore over. Even it is build in you; both verbal (speech) and non-verbal (all the other cues) communication. How do you feel; are you managing the principles of good communication? As learned in the field, I will give you five basic tips both to everyday life and the work setting:
The critical point of successful communications is its reciprocity. Simply: You React.
You don’t fail answering to the emails or other contacts, but you find the 15 seconds at least for the quickie. Same goes both at work and during your spare time. The best friendships care for you all the way until the end; you won’t leave your friend without saying hi or bye face to face, so why would you do so online? If you have been recruiting people, that makes you responsible to answer to the candidates. And think about your image: If somebody has reached you and you don’t say a shit, what it makes you or the company that you are representing? The biggets paradox is that cobblers’ children have no shoes: I can’t count how many marketing/communications agencies I have contacted in my life – “professionals” that haven’t reacted still on today.
Communications is also poor if you don’t share or give anything out of yourself. And vice verse: don’t talk just about yourself, communications is like throwing a ball.
2. Face Maintenance
Face maintenance means you are underwriting your own communication behavior. The fine principle goes that when communicating you treat others like you would like them to treat you. Common sense tells you not to have anyone’s feelings hurt on purpose. (Conflicts are natural of course, but they will ease up with the next tip.) Good communication is equal, you respect the other.
As a good communicator, friend, superior, employer – what ever you are – you are also trustworthy. You have your word. That is face maintenance too. Telltales lose their faces.
3. Active Listening (Presence)
Do you remember to listen? It’s not interaction if you don’t own the noble art of listening. It’s as significant as talking, sometimes even more. Listening often resolves conflicts. When you don’t just shoot it’s easier to gain peace. In an everyday life it is polite not to cut somebody’s phrase.
4. Feedback and Social Support
I would love to see more giving of feedback and social support in this world. We need to encourage each other in order to do well in life. We would feel much better if we could just give a bit more to each other. In an actual communications situation this means simply showing that you’re there and not looking the most fed up person in the world. In everyday lines it can be anything nice; a compliment to stranger or encouraging your fellows in the further path of their lives.
Have you cheer up someone with a compliment today or kicked the project a bit further with positive feedback (or even constructive feedback – that’s good too!)? I’m glad if so.
The more open the organization culture or family the happier. In communications it’s really good to rather be open and overdo than care less. Unresponsive is a no no. Openness doesn’t allow uncertainty, which is the biggest bad that kills you inside.
Successful people and brands are telling their story openly and they are liked because they come close. They are not chesty or closed and they are not representing anything else but their own (brand) identity.
In the same time this final tip – openness – is the Famous “Be Yourself” section. It doesn’t really matter what kind of person you are, shy or too loud – take communications as a tool build inside you but which you can develop. And it’s good to do so because we feel much better when we get to open up in a proper way. In the end we are nothing but gregarious animal.